Privacy Policy

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 Effective Date: 13th May 2025
Business Name: Serenity By Sienna
Website: www.serenitybysienna.com

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our site.

What We Collect

When you visit our site or place an order, we may collect the following information:

• Your name, email address, shipping/billing address, and phone number.
• Payment details (processed securely via third-party providers such as Stripe, PayPal, etc.).
• Order history and preferences.

How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Communicate with you about your purchase.
• Improve our products, services, and website experience.
• Send occasional updates, promotions, or newsletters (only if you opt in).

Sharing Your Information

We do not sell or rent your personal information. We only share it with trusted third-party services that help us operate (e.g., payment processors, shipping providers, website hosting platforms).

Data Security

We take reasonable measures to protect your information through secure website hosting and encrypted payment gateways. However, no online method is 100% secure.

Your Rights

You can:

• Request access to the personal data we have about you.
• Ask for corrections or deletion of your data.
• Opt out of email marketing at any time via the unsubscribe link.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with the new effective date.

If you have any questions, contact us at info@serenitybysienna.com